HP Designjet 500 Plotter

Repair, Service and Maintenance


We support the entire range of HP Designjet Plotters including the popular HP Designjet 500 Series.

Although the HP Designjet 500 is now obsolete we still have a large stock of genuine spare parts to maintain your plotter and help extend it's useful life. Our engineers have many years experience providing HP Designjet 500 repairs and we can provide an efficient & cost-effective onsite support solution.

From drive belt replacements through to annual maintenance we have a solution to get you up & running quickly. Simply get in touch with our HP experts to diagnose your error/fault and receive a free, no obligation, repair quotation.


Speak directly to a HP Designjet 500 Plotter Engineer

Get in touch to discuss your HP Designjet 500 Plotter repair.

HP Plotter Repair Enquiry
 HP Designjet 500 Plotter Repair
 Experienced UK Service Engineers
 Legacy Plotter Repairs
 Telephone Fault Diagnosis
 Fixed Price Repairs
 Onsite Repairs & Servicing
 Genuine HP Spare Parts

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Detailed Engineer Reports

Common Issues & Errors

Worn Drive Belt 

A worn or split main drive belt will often cause system error 86:01 'Paper Jam'. This is because the printer cannot move the carriage due to the worn belt and thinks it has a paper jam obstructing the carriage path. You will also notice large amounts of rubber debris inside your HP Plotter. The belt will need to be replaced to continue printing.

 System Error 21:10 

System Error 21:10 means there is an issue with the Service Station which is located in the right end of your HP Designjet 500 Plotter. The service station is used by the printer to keep your printheads cleaned and primed. As such, over time, the Service Station can fill with waste ink which in turn contaminates the motors & gears. Normally the service station will need to be replaced to clear the error.

 Poor Print Quality / Banding 

Poor print quality, banding & horizontal lines through your prints are all symptoms that your HP Designjet 500 Plotter needs a maintenance service. Dirt & ink aerosol can build up on the internal components of your printer and cause print quality issues. Our Engineers can visit your site to 'strip-down' your printer and perform a full service.

HP Designjet 500 Series

C7769B HP Designjet 500 24in
C7770B HP Designjet 500 42in

C7769C HP Designjet 500PS 24in
C7770C HP Designjet 500PS 42in

C7769F HP Designjet 500 Plus 24in
C7770F HP Designjet 500 Plus 42in

C7769E HP Designjet 500 Mono 24in
C7770E HP Designjet 500 Mono 42in

Areas Covered

Bath, Birmingham, Bradford, Brighton, Bristol, Carlisle, Cambridge, Canterbury, Chester, Chichester, Coventry, Derby, Durham, Ely, Exeter, Gloucester, Hereford, Kingston-upon-Hull, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, London,  Manchester, Newcastle-upon-Tyne, Norwich, Nottingham, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Ripon, Salford, Salisbury, Sheffield, Southampton, St Albans, Stoke-on-Trent, Sunderland, Truro, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York | Counties: Bedfordshire, Berkshire, Buckinghamshire,  Cambridgeshire,  Cheshire, Cornwall,  Cumbria, (Cumberland) Derbyshire,  Devon,  Dorset,  Durham,  Essex,  Gloucestershire,  Hampshire,  Hertfordshire, Huntingdonshire, Kent,  Lancashire,  Leicestershire,  Lincolnshire, Middlesex, Norfolk, Northamptonshire,  Northumberland,  Nottinghamshire,  Oxfordshire,  Rutland, Shropshire, Somerset,  Staffordshire, Suffolk,  Surrey,  Sussex, Warwickshire, Westmoreland,  Wiltshire,  Worcestershire, Yorkshire