HP Designjet L25500 Printer

Repair, Service and Maintenance

We offer on-site HP Designjet L25500 repairs, servicing and maintenance.

Our HP Designjet L25500 Service Engineers are available to discuss any faults, error codes or issues you may have on your HP Latex Printer. From paper jams, media profiles through to urgent breakdown repairs we can support your equipment.

If you have been experiencing print quality issues on your HP Designjet L25500 then it could be time to book your printer in for a preventive maintenance service. Our experienced engineer will service the high usage components, replace lubrication felt pads, cleans and finally re-calibrate your printer to optimise your image quality.


Speak directly to a HP Designjet L25500 Printer Engineer

Get a quick diagnosis of your HP Designjet L25500 Printer issues

 HP Designjet L25500 Printer Repair
 Experienced UK Service Engineers
 Latex Printer Repairs
 Telephone Fault Diagnosis
 Fixed Price Repairs
 Onsite Repairs & Servicing
 Genuine HP Spare Parts

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Detailed Engineer Reports

Common Issues & Errors

 System Error 86:01 'Substrate Jam' 

There are many causes for system error 86:01 and many of them are not caused by a substrate jam! Error 86:01 means that the printer has encountered any issue whilst moving the carriage in the x-axis directions (side-to-side). The error can often be accompanied by a loud grinding/banging noise. Common causes are: Worn drive belt & tensioner, dirty or damaged encoder strip & sensor, worn & dirty lubrication felt pads, dry slider rod. Try cleaning the slider rod and then oil with HP synthetic lubricant.

 Ink Leaks 

We have many reports of ink leaks inside the print zone on the silver back plate behind the belt. This is caused by a split in the ink tubes assembly at the point that it is attached to the carriage assembly. Firstly, stop printing! Then turn off the printer so that inks depressurise. The ink tube system is a sealed unit & unfortunately it will need replacing. Get in touch with us to discuss pricing.

 Poor Print Quality / Banding 

Poor print quality, banding & horizontal lines through your prints are all symptoms that your HP Designjet L25500 Plotter needs a maintenance service. Dirt & ink aerosol can build up on the internal components of your printer and cause print quality issues. Our Engineers can visit your site to 'strip-down' your printer and perform a full service

 Service Maintenance #1 #2 #3 Required 

Your HP Designjet L25500 has three scheduled maintenance kit intervals which when reached will require fitting of the relevant Service Maintenance Kit. These scheduled maintenance kits ensure that your HP Designjet L25500 will continue to operate at high quality. See more about the Maintenance kits here 

HP Designjet L25500 Series

 CH955A HP Designjet L25500 42in

CH956A HP Designjet L25500 60in